Help & Support — Giftij Brandy

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How Can We Help?

Delivery times, tracking, and dispatch.

Our 14-day policy, explained simply.

Keep your leather beautiful for years.

Cards, transfers, Paystack and layaway.

Good to Know

How long does delivery take within Nigeria?

Do you ship internationally?

How do I track my order?

What is your return policy?

How do exchanges work?

Are your bags made from real leather?

Do the bags come with a dust bag and authenticity card?

What payment methods do you accept?

Can I pay in instalments?

Keep It Beautiful

Use a soft, damp cloth for surface dirt. Never use harsh chemicals, alcohol wipes, or abrasive materials on the leather.

Apply a leather conditioner every 3–6 months to keep the leather supple and prevent cracking. A little goes a long way.

III

Always store in the dust bag provided, stuffed lightly to maintain shape. Keep away from direct sunlight and damp.

Use a leather protector spray before exposure to wet conditions. If caught in rain, blot dry with a soft cloth — never rub.

Still Have Questions?

Our team typically responds within 2 hours on WhatsApp. For email, expect us within 24 hours on business days.