We're Here For YouHelp & SupportGet clear answers about orders, delivery, returns, exchanges, and support.

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Orders & Products

Order accuracy, product issues, and what to do if something is wrong.

Delivery

Delivery across Nigeria, estimated timelines, costs, and tracking.

Returns & Refunds

Refunds, damaged items, wrong products, and size exchanges.

Customer Support

How to reach Giftij Brandy when you need help with an order.

Good to Know

Frequently Asked Questions About Orders, Delivery & Returns

Keep It Beautiful

Bag Care Guide

I

Clean Gently

Use a soft, damp cloth for surface dirt. Never use harsh chemicals, alcohol wipes, or abrasive materials on the leather.

II

Condition Regularly

Apply a leather conditioner every 3–6 months to keep the leather supple and prevent cracking. A little goes a long way.

III

Store Properly

Always store in the dust bag provided, stuffed lightly to maintain shape. Keep away from direct sunlight and damp.

IV

Protect From Rain

Use a leather protector spray before exposure to wet conditions. If caught in rain, blot dry with a soft cloth — never rub.

Still Have Questions?

We're Always Here.

Visit us opposite Total Look Salon, Cornerstone, Off NTA Road, Port Harcourt.

Our team typically responds within 2 hours on WhatsApp. For email, expect us within 24 hours on business days.

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